1 Introduction and Purpose of This Policy
i44 is a trusted online betting and casino platform committed to providing a safe and enjoyable gaming experience for players in Bangladesh. This privacy policy ("Policy") is issued on behalf of i44 and describes how we collect, process, store, and protect the personal information of our users.
The main purpose of our privacy policy is to keep you in control of your information and to make your experience on our platform safer and more transparent. From the moment you open an account at i44, handling your provided information with the utmost care is our top priority.
2 Information Collection — What We Collect
2.1 Registration and Identity Information
When you create an account at i44, we collect the following information:
- Your full name and date of birth (for age verification)
- A valid email address
- Mobile number (for verification via bKash, Nagad, or other payment methods)
- Username and password (stored in encrypted form)
- Preferred currency (Bangladeshi Taka / BDT)
2.2 Identity Verification (KYC) Information
As part of maintaining platform security and regulatory compliance, we may collect additional information for identity verification on transactions above a certain amount. This may include:
- A copy of your National ID (NID) or passport
- Proof of residence
- Proof of ownership of the payment method
2.3 Financial Transaction Information
We log detailed information about deposit and withdrawal transactions. The minimum deposit at i44 is ৳200 and the minimum withdrawal is ৳500. Transaction time, amount, and method details for transactions via bKash, Nagad, Rocket, Upay, and bank transfer are stored securely.
2.4 Technical and Usage Information
When you use the i44 website, we automatically collect certain technical information:
- IP address and device type
- Browser type and version
- Operating system information
- Session time and duration
- Pages visited and navigation patterns
- Information collected through cookies and similar tracking technologies
3 Purpose of Using Your Information
i44 uses your information only for specific and legitimate purposes. We never use your information unnecessarily or for the commercial benefit of third parties.
- Account Management: To create, verify, and maintain your account
- Service Delivery: To activate gaming services, bonuses, and promotions, and to process payments
- Security: To prevent fraud, money laundering, and other illegal activities
- Legal Compliance: To comply with applicable laws and regulations
- Customer Support: To assist you through our 24/7 live chat support service
- Platform Improvement: To improve the quality of our services and user experience
- Communications: To send important updates, transaction notifications, and security-related information
4 Disclosure of Information and Sharing with Third Parties
i44 does not sell your personal information. However, in certain circumstances we may share limited information with third parties:
4.1 With Service Providers
Only the necessary information is shared with our approved technology partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), cybersecurity, cloud hosting, and analytics services. These partners are bound to comply with our privacy terms.
4.2 For Legal Obligations
If we are required to provide information as part of a valid order from a competent authority or a legal process, we may disclose that specific information. In such situations we will always provide only the minimum information required.
4.3 In the Event of Business Changes
If there is a significant change to i44's business structure (such as a merger or acquisition), your information may be transferred to the new entity. You will be notified in advance, and the new entity will follow the same privacy terms.
5 Data Security Measures
i44 applies the highest industry-standard technical and organisational measures to protect your information:
- SSL Encryption: All website communications are secured with 256-bit SSL encryption
- Data Encryption: Stored sensitive information is encrypted using strong encryption algorithms
- Access Control: Through strict role-based access control, only authorised staff can access personal information
- Regular Audits: Our security measures are regularly reviewed and updated
- Firewall Protection: Advanced firewalls and intrusion detection systems are active
- Staff Training: All our staff undergo rigorous data protection training
6 Cookie Policy
The i44 website uses cookies and similar technologies. Cookies are small text files stored on your device that help us improve the quality of our services.
6.1 Types of Cookies We Use
- Essential Cookies: Essential for the basic functionality of the platform; they manage user sessions and ensure security
- Functional Cookies: Used to remember your preferences and settings
- Analytics Cookies: Collect anonymous information about the use of our services to help improve the platform
You can block or delete cookies through your browser settings. However, disabling certain cookies may mean some platform features do not work correctly.
7 Data Retention Period
i44 retains your personal information only for as long as necessary. Generally:
- For active accounts: all information is retained for as long as the account remains active
- After account closure: financial transaction and identity verification information is retained for a minimum of five (5) years, due to legal and regulatory requirements
- In the case of legal disputes: relevant information will be retained until the dispute is resolved
- Marketing communication data: deleted immediately upon withdrawal of your consent
8 International Data Transfers
As i44 is an international platform, your information may be processed and stored on servers located outside Bangladesh. For any international data transfer, we ensure that adequate data protection measures exist in the relevant country or that appropriate contractual safeguards are in place.
9 Information About Minors
i44 is an adults-only platform. This service is available only to those aged 21 or over. We do not knowingly collect any personal information from minors. Age is verified at registration, and if we become aware that we hold information about a minor, we will immediately delete that information and close the associated account.
10 Policy Changes
i44 may update this privacy policy from time to time. If any significant changes are made, we will:
- Publish the updated policy on this page
- Change the "Last Updated" date at the top of the page
- Notify registered users by email (for significant changes)
If you continue to use the platform after changes have been made, you will be considered to have given your consent to the updated policy. We therefore recommend visiting this page regularly.